Flood Damage Restoration Process

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Flood Damage Restoration Process

Flood damage can be quite an unsettling experience for you and your family, which is why we are committed to honest communication and transparency every step of the way. Your comfort and sense of security is important to us, which is why we’ve provided a very detailed step-by-step guide to what you can expect when you contact us.

First contact

We understand the urgency associated with flood damage, which is why we always respond quickly and with great seriousness. From the moment you call us, you can expect someone at your home within 1-2 hours. Within that time, we will work to understand the details of the flooding and assess whether it is safe for you to remain in your home.

Site inspection and damage review

When we arrive on site, we’ll immediately begin a detailed inspection, which will be used to generate a thorough damage assessment. We’ll do a walkthrough of your property and make an assessment of the damage.  We’ll do our best to give you a rough estimate of the costs associated with the restoration process and be patient with you as we answer any questions you may have. The reason why we can only give you a rough estimate of the costs is because many unexpected things can come up in the process of a water restoration job. For example, it may take longer to dry the area than anticipated, or there may be new discoveries along the way such as mold growth or new affected areas. It is important that you feel comfortable with your flood damage expert and that you are in constant communication every day once the job starts to prevent any surprises along the way.

Once you’ve retained our services

We start by sealing off the affected area, with a 2-3-foot safe zone to prevent cross-contamination. We will also move your furniture and belongings to help prevent further damage. Flood water may contain bacteria and contaminants so we approach damage mitigation carefully. In the case of contaminated water, we have to be more cautious by demolishing and removing affected surfaces that are considered damaged.

Water extraction

The water extraction process is determined by the type of flooring that has been affected, the amount of water that has been sitting in that location, and the amount of time it has been there. For example, surface areas that have been in contact with water for more than 48 hours are at risk of mold growth and must be treated based on the S520 mold remediation standards.

There is a different process for extracting water for any type of flooring, including carpeting, hardwood floors, tile, etc. We use a variety of extraction machines, depending on the amount of water and the location of the water event. For example, we might use a portable extraction machine for a standard water damage project in a smaller apartment. For a larger job, we might use a truck mount to extract larger amounts of water in a shorter timeframe.

Humidity control and drying

After we have removed all the water we can, we will begin to dry the underlying surface areas. To do this we use industrial air movers and dehumidifiers. Sometimes, if the drywall is still in a salvageable status, we can create cavities in the walls and dry the studs behind the drywall without causing too much damage and demolition.

After flood damage, it’s important to control the humidity in your home to eliminate residual moisture. We will test the moisture in your home and utilize the dehumidifiers and industrial air movers to help decrease the moisture. Our monitoring equipment lets us survey the moisture levels in your home, floors and walls to ensure they’ve reached acceptable levels and to establish positive airflow.

It is at this stage where it will become evident if further demolition is necessary. When wood and drywall take in water, they can quickly breakdown, warp and droop. This water will often increase your home’s risk for mold. To prevent this from happening, high risk areas will need to be demolished so that they can be properly dried.

Decontamination and cleansing

Cleaning up after flooding in your home is a daunting task, and we work to make it easier. It’s very likely that you will need professional grade cleaning treatments to fight the growth of bacteria throughout the affected areas in your home. Fabric furniture and clothing can quickly develop an odor that will need to be removed professionally. At Bright Restoration, we’ve handled hundreds of water damage cases and we are happy to advise you on which personal belongings can be salvaged, versus which belongings are unsalvageable. From antimicrobial treatments to regular disinfectant, there’s a way to clean most of your possessions. Luckily, we’re able to provide you with these services including professional odor removal!

Home restoration

We know that the process of restoring your home continues long after the drying is completed. It may take time to return your home to its previous condition and could require steps to prevent additional damage. In some cases, flooring may need repair and walls may need to be repainted. Whatever the circumstance, we can streamline your process by tackling both the water mitigation and your home restoration needs.

Flood Restoration Cost

When you’ve experienced flood damage, there are bound to be a lot of concerns running through your mind. You may be wondering whether you can salvage your belongings, how much the restoration process is going to cost you, and what needs to happen in what order. The good news is, we’re here to help!

Will I Get Mold?

After you’ve experienced flooding, you are at risk for long-term moisture problems that can lead to mold growth. Mold grows very quickly, sometimes in as little as 24 hours when it has sufficient moisture. If you think you may have mold growth, we recommend that you read more about mold remediation today.

Who We Are

We at Bright Restoration understand that disasters occur without warning, causing distress and panic regarding your home, belongings, and situation. That’s why with a single call to Bright Restoration, we will have one of our IICRC certified staff members dispatched immediately to respond to your needs.

Frequently Asked Questions

After a fire, you may notice additional water damage. Although there may be large pools of water left in your home, this is not considered flood damage. Water damage caused by firefighting efforts is would be restored during fire damage restoration.

At Bright Restoration, we’re able to provide restoration services for flooding of any severity. We’ve been in the business for years, and we’ll work with you and your insurance provider to get your home back to normal.

Even if you don’t have flood insurance, there may still be assistance available after a flood. The federal government provides disaster assistance for eligible families. This assistance can be used to secure temporary housing, medical care, and emergency home repair. Visit the official government website to learn more.

What Our Clients Say

“Michael dealt with our insurance company for us and got them to pay us for the entire project including the repairs! which saved us a huge headache! We were truly blown away by his level of professionalism. Water damage restoration in Los Angeles is a stressful process, but this team made sure that we were happy with the process every step of the way. So pleased with the work!”


“With the storm that hit LA recently, part of our ceiling in the living room caved in and unleashed all kinds of havoc. We were recommended Bright Restoration by a friends and we weren’t disappointed. From the moment these guys came to our home, we could tell they were experienced and professional. We felt safe in their hands every step of the process and you will too. Thanks, guys!”


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